With conditional branching you can set a path through your survey based on how a participant answers a given question. For example, you may want to skip a page of questions that are not relevant, or jump directly to a question that is relevant, based on their response.
To set up branching for your survey, hover over the title of your survey in your dashboard and click on Edit:
Then, click on Branching:
There are a couple of things to note about branching:
- You must have at least two pages in your survey for branching to work.
- You cannot add branching to the last page of your survey.
- A question can have multiple rules, which will be performed in order.
- You should only use this feature when you are satisfied with the survey questions you have created. If you choose to add questions at a later date, you will have to edit your branching rules
Click on New Rule to set up branching for a given question:
Next, select the logic on which to branch your question. In this example, if our participant answers “Yes” to our question, we’re going to jump to page three:
If the new rule is set up as you wish, click on Done:
To delete a rule click the Edit Rule button:
Then click the Delete button from the list of rules that appears:
As with deleting a rule, click the Edit Rule button to show the list of rules attached to a question:
And click the Edit button for the rule you’d like to change:
When editing a rule you will be shown a series of conditions and actions:
Multiple choice questions have additional conditions:
A rule consists of a condition (the thing you are testing), followed by an action (what happens if the condition is met).
The available conditions are:
- Answers this question – triggered on any response
- Does not answer this question – triggered when no response is given
- Chooses (multiple-choice only) – triggered when a specific choice is given
- Does not choose (multiple-choice only) – triggered when a specific choice is not chosen
The available actions are:
- Jump to page – jump directly to the chosen page
- Skip page – skips the chosen page further on in the survey (i.e. if you are on page 2 and a rule has ‘skip page 5’ then pages 3 and 4 will be displayed, page 5 skipped, and then page 6 displayed)
- Force survey finish – causes the survey to immediatley fiish